1. Purpose
These Terms of Use and Sale (hereinafter “TOU/TOS”) aim to define the terms of use and sales conditions of the services offered by [Your Company Name] (hereinafter “the Publisher”) through its website [Website Name] (hereinafter “the Site”).
2. Acceptance of TOU/TOS
Access to and use of the Site imply acceptance without reservation of these TOU/TOS by the user (hereinafter “the User”). By checking the acceptance box during registration or purchase, the User acknowledges having read and accepted the TOU/TOS.
3. Access to the Service
The SaaS service is accessible 24/7, except in cases of force majeure or events beyond the Publisher’s control. The Publisher reserves the right to interrupt the service for maintenance or updates.
4. Registration
Access to certain services requires the creation of a user account. The User agrees to provide accurate information and keep it up to date. The User is responsible for maintaining the confidentiality of their credentials and for any activity conducted under their account.
5. Use of the Service
The User agrees to use the service in accordance with applicable laws and these TOU/TOS. Any abusive or fraudulent use will result in the termination of the user account without notice or compensation.
6. Prices and Payment Terms
Service prices are listed on the Site in euros, including all taxes. The Publisher reserves the right to modify its prices at any time, with the applicable price being the one in effect at the time of order confirmation.
Payment is made online by credit card or any other means offered on the Site. Payment is secured through a certified payment provider. Billing occurs monthly or annually, depending on the option chosen by the User.
7. Right of Withdrawal
In accordance with Article L221-18 of the French Consumer Code, the User has a 14-day withdrawal period from the conclusion of the contract. To exercise this right, the User must notify their decision to withdraw in writing to the Publisher. In the event of withdrawal, the Publisher will refund the User within 14 days following the notification of withdrawal.
8. Termination
The User may terminate their subscription at any time through their personal space on the Site. Termination takes effect at the end of the current subscription period.
The Publisher reserves the right to terminate the User’s subscription in case of non-compliance with these TOU/TOS, without prejudice to any damages the Publisher may claim.
9. Intellectual Property
All elements of the Site, including texts, images, logos, and software, are protected by copyright. Any reproduction, representation, modification, or full or partial exploitation of these elements without prior authorization from the Publisher is prohibited.
10. Liability
The Publisher shall not be held liable for direct or indirect damages that may occur during the use of the service, including data loss or computer damage.
Limitation of Liability: The Publisher disclaims all liability for the use of the service by Users. Each User is solely responsible for their use of the service and the consequences that may result. The Publisher shall in no event be held responsible for actions taken by Users through the service, nor for the consequences of these actions on third parties.
11. Personal Data
The Publisher is committed to protecting the User’s personal data in accordance with its Privacy Policy, available on the Site. Data is collected, processed, and stored in compliance with the General Data Protection Regulation (GDPR).
12. Disputes
These TOU/TOS are governed by French law. In the event of a dispute, the parties agree to seek an amicable solution. Failing that, the courts of [City of the Publisher’s headquarters] shall have jurisdiction over the dispute.
13. Modifications of TOU/TOS
The Publisher reserves the right to modify these TOU/TOS at any time. Changes will be applicable as soon as they are published on the Site. Users are invited to regularly consult the TOU/TOS to stay informed of any modifications.